The new traveling health and wellness seeker wants more information, a variety of options and a robust patient experience. How you communicate that in 45 seconds or less is the greatest challenge. Lack of patient experience and lack of price sensitivity is becoming a well-known problem. This session brings together some of the leading brands in international healthcare to share how they have built their customer experience to deliver better outcome more efficiently and transparently.
•Moderator:
Mert Akkok – Founder, B2B Medical Encounters
•Panelists:
Stefan Boeckle – Director International Relations, Kliniken Schmieder
Dr. Violetta Yanyshevskaya – Chairman, Ukrainian Association of Medical Tourism
Monica Figuerola – Head of International Business Development, Quironsalud
Beirut
Instructor